Recently, I wrote a post claiming BT were utterly and wholly incompetent, because they were unable to provide me with a phone line here in Wexford.
It seems I owe them an apology. Eircom did, indeed, reject my order, due to some ineptitude on their behalf. Once they’d sorted their act out, BT swung into action and placed the order again. In less than four hours the phone line was live, at which point I could place my broadband order. By the following morning, it was all up and running. 24 hours later, my new wireless router arrived. A startlingly impressive service all round, I have to say.
Getting proper broadband has come as a real relief. The O2 modem thing I got was terrible. Not only did it often download at speeds slower than a 28.8k modem, but as it has no firewall of any kind, it generously let my PC be flooded by viruses. I’ve spent the last two days trying to clear them out, but the blighters still keep hanging on in there. Curses!
Anyway, sorry BT. You’re the best!
Or, at least, you’re the best of the two Irish phone suppliers I have any direct experience with. Still, it’s something.
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Written by Barry
Topics: Personal